Refund Policy

If you’re not satisfied with Youth & Earth Products, we're not satisfied. We want to help ensure your shopping experience is second to none.

We offer a 60-day Satisfaction Guarantee Refund Policy* for all orders from the date you received the product.

The only product not covered is the 100g Sublingual Powder, so please do not purchase this product unless you have tried our NAD+ products beforehand via purchasing a smaller size of the product.

Please read the Returns terms and conditions below.

1. Only Products purchased on the www.youthandearth.com website can be returned to Youth & Earth for a refund or an exchange. Products purchased in a department store, specialty retailer or elsewhere must be returned to their original place of purchase.

2. Should you make an error when ordering online, Youth and Earth will gladly exchange your product for the product you intended to purchase. The returned item must be unopened and in its original sellable condition.

3. We will issue a 100% refund for all unopened products within 60 calendar days of delivery receipt.

4. If your body reacts or you are not happy with a product, you have the option of exchanging or refunding it. We will issue a refund of 50% of the purchase price for returned products that have at least 50% of the product remaining.

5. All orders are subject to a refund regardless of country.

Return Procedures: Email enquiries@youthandearth.com with your order number (found on your order confirmation email) and request a refund. Please allow 7 days to process credits after we have received the returned product.

NOTE: Customer is responsible for all shipping and handling charges incurred when shipping products back to us.