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Returns & Refund Policy

If you’re not satisfied with Youth & Earth Products, we're not satisfied. We want to help ensure your shopping experience is second to none.

We offer a 60-day Satisfaction Guarantee Refund Policy* for all orders from the date you received the product. The only product not covered is the 100gram NMN so please do not purchase unless you are satisfied with our NMN and know the NMN is the right product for you.

Please read the Returns terms and conditions below.

  1. Only Products purchased on the website can be returned to Youth & Earth for a refund. Products purchased in a department store, specialty retailer or elsewhere must be returned to their original place of purchase.

  2. Should you make an error when ordering online, Youth and Earth will gladly exchange your product for the product you intended to purchase. 

  3. We will Issue a 100% refund for all unopened products within 60 calendar days of delivery receipt.  All returned items must be unopened, unused, with unbroken seal and not damaged. Returned products that don't meet the aforementioned criteria, will not qualify for a refund and will be disposed of.

  4. If you react or not happy with a product, you have the option of exchanging or refunding it. 

  5. All orders are subject to a refund regardless of country.

Return Procedures: Email with your order number (found on your order confirmation email) and request a refund. Please allow 7 days to process credits after we have received the returned product.

NOTE: After contacting us, we will provide customers with a return label and send it over. Customers are responsible for properly packaging the returned items.