Refund Policy
If you’re not satisfied with Youth & Earth Products, we're not satisfied. We want to help ensure your shopping experience is second to none.
We offer a 60-day Money Back Guarantee on all orders, counted from the date you received the product. Opened or unopened, if a product isn't right for you, you can return it within 60 days for a refund.
The only product not covered is the 100g size NMN Powder, so please do not purchase this product unless you have tried our NAD+ products beforehand via purchasing a smaller size of the product.
Please read the Returns terms and conditions below.
- Only Products purchased on the www.youthandearth.com website can be returned to Youth & Earth for a refund or an exchange. Products purchased in a department store, specialty retailer or elsewhere must be returned to their original place of purchase.
- Should you make an error when ordering online, Youth and Earth will gladly exchange your product for the product you intended to purchase.
- Under our 60 Days Money Back Guarantee you can return products, opened or unopened, within 60 calendar days of delivery for a full refund or an exchange. If you have opened a product, simply send back what's left in its original container.
- If your body reacts or you are not happy with a product, please email support@youthandearth.com and we will be happy to arrange a refund or exchange.
- All orders are eligible for a refund regardless of country.
Return Procedures: Email support@youthandearth.com with your order number (found on your order confirmation email) and request a refund. Please allow 7 days to process your refund after we have received the returned product.
NOTE: After contacting us, we will provide you with a free returns label. Please print the label and package the returned items securely so they reach us safely.